Limits and errors
Updated 4 min readNeeds a free account
By default a free account can send FloorGen AI 30 messages an hour and 200 a day. The panel’s footer shows how many are left this hour, and every error card says what to do next. Your draft is kept.
Default limits
| Limit | Default |
|---|---|
| Messages | 30 an hour and 200 a day |
| AI tokens | 2,000,000 a day: what the model reads and writes, with text it reads again from its cache counted at 10 % |
| Message length | Up to 4,000 characters |
| Images | Up to 4 per message: PNG, JPEG, WebP or HEIC |
| One reply | About 8 minutes of work; then it stops and offers Continue |
| Replies at once | One running reply per person |
| Chats | Kept for 180 days after you last use them |
| Remembered preferences | Up to 20 kept per project, counting the ones kept for all your projects. Each message sends the newest that fit in about 1 KB. |
The footer reads, for example, 5 left this hour; hover it to see the messages left today and when they reset. Its dot is green above 5, amber at 5 or fewer and red at none. The footer also says Edits are undoable steps, the units replies use (ft-in or m) and the ⌘I key. My plan on the projects page shows AI messages today and AI tokens today. See Plans, limits and codes.
The progress line
While a reply runs, a line under it shows what FloorGen AI is doing, such as Thinking…, how long it has been working and which step it is on.
| Line | Meaning |
|---|---|
| Working: … | It is running a tool, named after the colon. A step with its own description shows that instead. |
| Checking the result… | It is checking the change it made. |
| Connection lost. Reconnecting… (try 1 of …) | The connection dropped. It reconnects on its own and says which try it is on. |
| Sending your message again… (try 1 of …) | Your message didn’t get through, so it sends it again. |
| step 12 | How many steps it has taken in this reply. |
Error messages
| Card title | What to do |
|---|---|
| You’re out of AI messages until … | Wait until the time shown, or keep editing the plan yourself. |
| FloorGen AI is back at … | The site’s AI budget for today is used up. Try again at that time. |
| Wait for your last message to finish | Let the running reply end, or click Stop, then send. |
| Reconnect to send | You are offline. Edits on the plan still save in this browser. |
| Sync first | This project has changes your account does not have yet. Click Sync now. |
| This chat is too long | Click New chat. The old one stays in Chats. |
| That was a big job | The reply hit its limit. Changes so far are kept; click Continue. |
| The plan changed while I was working | Someone edited the same things. Click Re-run on current plan or Undo my step. |
| The AI service didn’t answer | Your plan was not changed. Click Retry. |
| Up to 4 images per message | Remove one, or send the rest in another message. |
| That image is too large | Attach a smaller photo, or a screenshot of the part you need. |
| This browser can’t read HEIC photos | Export the photo as JPEG and attach it again. |
| FloorGen AI isn’t available on shared projects yet | Use it on a project you own. |
| Sign in to use FloorGen AI | FloorGen AI is for signed-in accounts. Sign in free. |
| AI is not available right now | Your plan wasn’t changed. Try again later. |
| FloorGen AI can’t help with that | The AI declined the request. Try asking another way. |
| That file type isn’t supported | Attach PNG, JPEG, WebP or HEIC images. |
| Try again in a moment | If it keeps happening, open Details, click Copy and send the reference to support. |
Locked FloorGen AI
- By default, a guest’s Ask FloorGen AI button shows a lock (on a phone, a round button with a lock). Sign in free; your guest projects come with you.
- If your plan does not include it, the card says FloorGen AI is not in your plan.
Questions
Does an error undo the changes already made?
No. Steps that finished before the error stay on the plan and can still be undone.
When do the daily limits reset?
Daily limits reset at midnight UTC. The footer’s tooltip shows the reset time in your own clock.
Do stopped or failed replies count?
Yes. Each message you send counts toward the hourly and daily limits.